The Foundation in Business Analysis course provides an ideal introduction to business analysis and the role of the business analyst. Delegates will learn to identify and evaluate options for improving business services and processes and develop the skills and knowledge to support successful business change programmes using a comprehensive range of business analysis concepts, approaches and techniques.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
London: etc.venues 120 Moorgate
120 Moorgate, Moorgate, EC2M 6UR.
Fantastic location in the City of London's Square Mile right next to Moorgate Tube Station. Vibrant, buzzy cafe
and networking area with signature etc.venues coffee stations.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
London: etc.venues Tenter House
45 Moorfields, Moorgate, London, EC2Y 9AE.
Fantastic location right next to Moorgate Tube Station. Striking design, loads of daylight and great views across the City.
Vibrant, buzzy cafe and networking area with signature etc.venues coffee stations.
New 'City Mezze' food offering provides a powerful explosion of energising brain fuel packed with taste and quality.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
London: etc.venues Bonhill House
1-3 Bonhill Street, London, EC2A 4BX.
A converted warehouse with its own contemporary art collection - providing a stimulating environment. Great location
close to Silicon Roundabout and Tech City, and a short walk from the City of London.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
ect.venues Maple House
Manchester: etc.venues Piccadilly - 11 Portland Street
11 Portland Street, Manchester, M1 3HU.
Situated across the 8th floor with fantastic views over the city and an abundance of natural light. Vibrant design, state of the art tech and on-site catering.
Only half a mile from Manchester Piccadilly Station with direct trains to London and Birmingham.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
Manchester: Novotel Manchester Centre
21 Dickinson St, Manchester, M1 4LX.
Relax in 4-star comfort just steps from Chinatown at Novotel Manchester Centre hotel in the city's convention quarter, just minutes from St Peter's Square and only half a mile from Manchester Piccadilly Station with direct trains to London and Birmingham.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
etc.venues Piccadilly
Holiday Inn City Centre
Novotel Manchester Centre
Virtual Classroom
Attend from a location of your choice.
Virtual Classroom courses provide an experience very close to in-person, without the need to travel to one of our training centres.
Live and trainer-led, delivered by the same experienced trainers who lead our in-person events.
The latest video conferencing software, allowing you to see and interact with your trainer and the other delegates.
Support for video break-out rooms and advanced collaboration, with virtual whiteboards, polls and quizzes, to allow you to engage in group work with your fellow delegates.
Physical training manuals delivered to your home/office.
Virtual Classroom courses run from 09:00 - 17:00, UK Time, and include regular breaks throughout the day. You can join from anywhere, with just a computer, webcam, microphone and Internet connection. Our friendly team are happy to help you get set up.
The Foundation in Business Analysis course provides an ideal introduction to business analysis and the role of the business analyst. Delegates will learn to identify and evaluate options for improving business services and processes and develop the skills and knowledge to support successful business change programmes using a comprehensive range of business analysis concepts, approaches and techniques.
Foundation in Business Analysis is a Foundation Certificate from the BCS Professional Certifications portfolio (formerly ISEB Certifications). It is also one of an integrated set of courses leading to the widely respected Higher Certificate - the BCS Diploma in Business Analysis.
Foundation in Business Analysis is a KNOWLEDGE based specialist module of the BCS Business Analysis Diploma.
What's Included?
When it comes to choosing a training provider, we recognise that it is important to
know exactly what you are getting for your money.
TCC is proud to maintain some of the highest standards in the training industry.
Everything from our trainers, to the course materials and venues we use, is carefully
considered to ensure that we deliver you a great course.
Take a look at what is included:
In the classroom
Expert Business Analysis trainer
Copies of all presentation slides (exclusive to TCC)
Practical classroom group exercises
A realistic case study
BCS exam
BCS Business Analysis book
Maximum class size of 12
At our training venues
A modern and comfortable training room
Buffet or restaurant lunch and light breakfast selection*
Hot & cold refreshments throughout the day
* Light breakfast selection available on city centre courses in Birmingham and at some London venues (please enquire for further information).
Course Objectives
This course will enable delegates to:
Understand what business analysis is and the competencies of a Business Analyst
Appreciate the strategic context for business analysis
Recognise the business analysis service framework
Investigate the business situation, analyse and manage stakeholders and improve business services and
processes
Understand the making of a business case
Know the concepts of the definition, documentation, modelling, validation and management of requirements, to
deliver a solution
Prepare for the BCS Foundation Certificate in Business Analysis exam
Who Should Attend?
Those who are likely to become involved in business analysis or systems
development at any level, including:
Business Analysts and Business Systems Analysts
Business Managers
Developers and delivery project roles
Project Managers and Team Leaders
Quality Assurance and Quality Control Managers
Product Owners
Course Content
What is a Business Analyst
The business change lifecycle
The six Principles of Business Analysis
Competencies of a Business Analyst
The T-shaped professional
The three areas of business analysis competency
Strategic Context for Business Analysis
Business analysis and strategic context
Techniques: PESTLE, VMOST, CSFs, KPIs, SWOT analysis, the POPIT model, the business model canvas
The Business Analysis Service Framework (BASF)
The contents of the BASF, including stakeholder engagement
Investigating the Business Situation
Techniques: workshops, observation, interviews, scenarios, prototyping, user role analysis, rich pictures and mind maps
Analysing and Managing Stakeholders
Techniques: the stakeholder wheel, Power / Interest Grid and RACI
Improving Business Services and Processes
The business process hierarchy
SIPOC, Value Chain Analysis, Value Propositions
Event-response level and Actor-task level diagrams
Process modelling and improving business processes
Customer journey maps
Defining the Solution
Gap Analysis and the POPIT model
Developing options
Design Thinking and convergent thinking
Making the Business Case
Lifecycle for business case development
Feasibility assessment
Structure and content of a business case
CARDI log, Payback, DCF, NPV, IRR
Establishing Requirements
The Framework for Requirements Engineering
Tacit Knowledge; requirements filters and business rules
Documenting and Modelling Requirements
Documentation styles, Requirements catalogue
The Product Backlog and user stories
Use Cases, Class models
Validating and Managing Requirements
Formal validation process
Traceability and change control
Delivering Requirements
Delivery lifecycles: Waterfall, V model, Agile
Delivering the Business Solution
Role of the BA in the Business Change lifecycle
Human responses to change and the SARAH model
Business readiness assessment and benefits review
Top Reasons To Choose TCC
Co-developer of the BCS Business Analysis certifications
Co-author of the official BCS book: Business Analysis
Our BCS courses are unique and use training materials exclusive to TCC
Training Business Analysts for over 30 years
High exam pass rates - over 95%
Courses delivered by experienced Business Analysts
FAQs
Will I need to do any homework during the course?
Some evening work is required.
Are there any pre-requisites for completing this course?
There are no pre-requisites for the course.
Is there an examination included with this course?
Delegates sit a one-hour multiple choice examination at the end of the course. Successful candidates are awarded the BCS Foundation Certificate in Business Analysis.
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