This highly interactive, fast-paced and enjoyable course explores the advanced techniques, skills and frameworks used by experienced Facilitators. Delegates will learn about workshop dynamics, decision-making, handling difficult situations and people, as well as the impact of culture. The course will cover techniques for emerging areas including the facilitation of teleconferences and videoconferences. It will also address the Facilitator's role in the 'close' and 'follow up' of an event.
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Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
London: etc.venues 120 Moorgate
120 Moorgate, Moorgate, EC2M 6UR.
Fantastic location in the City of London's Square Mile right next to Moorgate Tube Station. Vibrant, buzzy cafe
and networking area with signature etc.venues coffee stations.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
London: etc.venues Tenter House
45 Moorfields, Moorgate, London, EC2Y 9AE.
Fantastic location right next to Moorgate Tube Station. Striking design, loads of daylight and great views across the City.
Vibrant, buzzy cafe and networking area with signature etc.venues coffee stations.
New 'City Mezze' food offering provides a powerful explosion of energising brain fuel packed with taste and quality.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
London: etc.venues Bonhill House
1-3 Bonhill Street, London, EC2A 4BX.
A converted warehouse with its own contemporary art collection - providing a stimulating environment. Great location
close to Silicon Roundabout and Tech City, and a short walk from the City of London.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
ect.venues Maple House
Manchester: etc.venues Piccadilly - 11 Portland Street
11 Portland Street, Manchester, M1 3HU.
Situated across the 8th floor with fantastic views over the city and an abundance of natural light. Vibrant design, state of the art tech and on-site catering.
Only half a mile from Manchester Piccadilly Station with direct trains to London and Birmingham.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
Manchester: Novotel Manchester Centre
21 Dickinson St, Manchester, M1 4LX.
Relax in 4-star comfort just steps from Chinatown at Novotel Manchester Centre hotel in the city's convention quarter, just minutes from St Peter's Square and only half a mile from Manchester Piccadilly Station with direct trains to London and Birmingham.
Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
etc.venues Piccadilly
Holiday Inn City Centre
Novotel Manchester Centre
Virtual Classroom
Attend from a location of your choice.
Virtual Classroom courses provide an experience very close to in-person, without the need to travel to one of our training centres.
Live and trainer-led, delivered by the same experienced trainers who lead our in-person events.
The latest video conferencing software, allowing you to see and interact with your trainer and the other delegates.
Support for video break-out rooms and advanced collaboration, with virtual whiteboards, polls and quizzes, to allow you to engage in group work with your fellow delegates.
Physical training manuals delivered to your home/office.
Virtual Classroom courses run from 09:00 - 17:00, UK Time, and include regular breaks throughout the day. You can join from anywhere, with just a computer, webcam, microphone and Internet connection. Our friendly team are happy to help you get set up.
This highly interactive, fast-paced and enjoyable course explores the advanced techniques, skills and frameworks used by experienced Facilitators. Delegates will learn about workshop dynamics, decision-making, handling difficult situations and people, as well as the impact of culture. The course will cover techniques for emerging areas including the facilitation of teleconferences and videoconferences. It will also address the Facilitator's role in the 'close' and 'follow up' of an event.
The use of facilitation is an increasingly important part of business life, since a collaborative approach to working is widely recognised as the most effective way to make decisions, capture requirements, plan projects and gain consensus.
The focus is on a team-based approach, with the right people and skills being brought together to produce high quality outputs in a short time. In order to do this successfully, a trained facilitator is essential.
What's Included?
When it comes to choosing a training provider, we recognise that it is important to
know exactly what you are getting for your money.
TCC is proud to maintain some of the highest standards in the training industry.
Everything from our trainers, to the course materials and venues we use, is carefully
considered to ensure that we deliver you a great course.
Take a look at what is included:
In the classroom
Expert Facilitation trainer
Copies of all presentation slides (exclusive to TCC)
Practical classroom group exercises
Maximum class size of 12
At our training venues
A modern and comfortable training room
Buffet or restaurant lunch and light breakfast selection*
Hot & cold refreshments throughout the day
* Light breakfast selection available on city centre courses in Birmingham and at some London venues (please enquire for further information).
Course Objectives
This course will enable delegates to:
Improve workshop designs, recognising company culture, venues and the environment
Work more effectively with Sponsors
Focus on managing difficult situations and people
Understand the influence of 'state' and 'presence'
Develop new facilitation skills and build personal facilitation development plans
Effectively facilitate teleconferences and videoconferences
Understand the Ethics of Facilitation
Close, record and follow-up a facilitated event
Who Should Attend?
Those who wish to develop more advanced facilitation skills for use in a business context, including:
Intermediate / Experienced Facilitators
Project & Programme Managers
Team Leaders
Business Analysts
Business Managers
Course Content
Facilitation Story Telling
What works well; what the challenges are
Facilitator self assessment
Workshop Design
Focus on workshop design and agendas
Workshop techniques and purposes
Facilitation Frameworks
Getting started
Baggage-clearing
Learning approaches, mood of the room
Focus on managing difficult situations
Workshop dynamics
Decision-making
State, Attitude and Style
States, attitudes and styles in Facilitation
Event flow and outcome
Company and individual cultures
Facilitation maturity
Working with the Sponsor
The Ethics of Facilitation
Facilitated Events
Effective facilitation of teleconferences
Effective approaches to videoconferences
Venues and environments
Constraints and freedoms
Event Closure
Workshop outcomes
Purpose of closure
How to 'close', 'write-up' and 'follow-up' a facilitated event
FAQs
Will I need to do any homework during the course?
There is a small amount of informal work each evening to prepare a workshop for the following day.
Are there any pre-requisites for completing this course?
It is recommended that delegates have some experience of Facilitation or have attended the Workshop Facilitation Techniques course. Delegates also complete a simple form in advance of the course, outlining a workshop they have recently facilitated, or are about to facilitate.
Is there an examination included with this course?
There is no examination associated with this course.
Customer Reviews
Advanced Facilitation Skills
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always aim to deliver outstanding service and quality.
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